Terms & Conditions

Please read the terms and conditions set out below carefully for admission to Pampered Pets Kennels & Cattery (PPK). You will be asked to sign this form when your pet arrives at PPK. By signing this form, you agree to the following:


  1. All pets must hold a valid vaccination card that must be produced upon arrival.
  2. Dogs and cats must have protection against ticks and fleas.
  3. The pet owner understands and acknowledges that the pet may lose weight while in the kennels/cattery and that any such loss of weight is a normal reaction to a change of environment and diet.
  4. If you’re pet becomes ill whilst in the care of PPK, your registered veterinarian will be consulted but we reserve the right to use any veterinarian if your chosen veterinarian is not available.
  5. The pet owner agrees to pay all the vet fees incurred whilst their pet is in the care of PPK.
  6. PPK cannot accept responsibility for bedding/toys/leads, or any other items that owners may wish to leave.
  7. All boarding fees must be settled on the day of admission.
  8. PPK will have the right to remove your pet(s) from the premises if they have not been collected after 7 days of the specified date if no contact has been made.
  9. In the event that you should return for your pet at an earlier date, cancel a booking, or shorten the date that has been initially booked, the deposit placed and/or boarding fees paid will be forfeited.
  10. If your pet is collected before 12:00pm on the day of departure, there will be no charge for that day’s boarding. If your pet is collected after 12:00pm, there will be a charge for half a day’s boarding.
  11. The pet owner is advised that whilst PPK will take every precaution in the care of animals boarded, owners leave their animals at their own risk.
  12. The pet owner is aware that all deposits paid for peak seasons (June, July, August and December) are non-refundable.
  13. PPK reserves the right to refuse entry of any pet.
  14. PPK will make every effort to care for your pet in the event of any major incident or direct trauma, and in such circumstances will also make every effort to contact you. If all attempts fail, we will continue to provide the best possible care and will make decisions based on the animal(s) welfare. By signing below, you are giving Pampered Pets permission to act as your pet’s guardian during their stay(s), thus allowing Pampered Pets permission to clear any procedure that is necessary in your absence. In a worst case scenario, we reserve the right to euthanize your animal to avoid prolonged suffering.